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E-mail > Setup
Outlook 2003

Outlook 2000 is similiar to OE, so please see that instruction set on how to setup an email account for Outlook 2000. In newer versions of Outlook - 2002 (also know as Outlook XP) and Outlook 2003, please follow the following instruction set to create a new Email account.

  1. Open Outlook
  2. Click on Email Accounts under the Tools Menu

  3. Select View or Change existing E-mail accounts from the list and click on Next

  4. Remove all the previous mail accounts hosted by - Accounts hosted by other companies will have settings that we are not aware of and should only be removed as a last resort in the troubleshooting process.

  5. Have the customer enter all their info on the next page
    • Enter the person's full name (or psuedo-name) - press the tab key
    • Enter the person's E-mail address - press the tab key
    • Enter for both, the incomming and outgoing mail servers - press the tab key
    • The User Name should fill in automatically, howerver, if they have a different domain than the default (such as enter the full email address - press the tab key
    • Enter the E-mail password, this is the password they setup, not the password we gave them - press the tab key

    • Click on the More Settings button, then click on the Outgoing Server tab. Check the box that says "My Server requires Authentication"

    • Click on OK

  6. Click on Next

  7. Click on Finish

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