USFamily.Net

Connecting families, communities and businesses for over 7 years

usa.gif (12791 bytes)

  HOME HELP CONTACT US

  WEBMAIL MY ACCOUNT USE POLICY

 
Internet Services


Dial-up
DSL
------------------------
E-mail
Web Hosting
------------------------
Support
My Account
------------------------
Computer Care
------------------------
Search The Web


 Search Help

 
DSL > DSL Bandwidth Management
Open Internet Disclosure

I. ATM based residential ADSL
A. Congestion management
During periods of network congestion Voice Over IP traffic is prioritized over all other IP traffic to ensure audio quality and 911 emergency service connectivity. Residential DSL is a low-cost, shared service intended for actitivies such as web surfing and e-mailing. Accounts found to be abusing network resources in a way that impacts the quality of service for others may be throttled in a pooled bandwidth group. This ensures fair distribution of network resources. Alternate service plans are available for high-usage accounts.

Velocity Telephone reserves the right to throttle, but not completely block, certain classes of traffic during periods of network congestion.

B. Service blocking
Velocity telephone blocks communication on port 25 (SMTP) to servers outside of our internal network for accounts with dynamic IP addresses. This is done to prevent malicious software from sending spam. Accounts may connect to outside SMTP servers on the standard alternate port, 587. No other ports are blocked.

II. ATM based business DSL
A. Congestion management
During periods of network congestion Voice Over IP traffic is prioritized over all other IP traffic to ensure audio quality and 911 emergency service connectivity.

B. Service blocking
No ports are blocked.

Click here to see Velocity Telephone's Open Internet Disclosure Document

Did this Frequently Asked Question provide the information you were looking for? Provide us with your Feedback and suggestions for improving this FAQ.


Email FAQ to: